A Wise Man Once Said; "never order fish at a steakhouse".
We prescribe to a similar philosophy; "why go anywhere, but BBQing.com and our bricks and mortar location in Ottawa called Capital BBQ for all your grilling needs?
Since 1988, Capital BBQ has prided itself on delivering outstanding service and knowledge, along with the best North American built product the industry has to offer.
We have assembled a team of dedicated professional BBQ experts, including 3 KCBS (Kansas City Barbecue Society) judges.
We offer a vast and unique selection of barbecue, smoking and grilling accessories.
We've been "grillin' it up right" in Ottawa for over 28 years. Not in the Ottawa area? Come visit us at our sister store, Chadwicks and Hacks in Hamilton, Ontario. Chadwicks and Hacks have been successfully serving the Hamilton community for over 57 years.
Can't make it to either location? No worries, BBQing.com has you covered.
We'll deliver directly to your home and you’re covered with our lowest price guarantee.
Please join our mailing list and you’ll be notified of special promotions, recipes and events.
Experience. Quality. Customer Service.
We started several decades ago with bricks and mortar locations in Ottawa, Ontario (Capital BBQ) and Hamilton, Ontario (Chadwick’s and Hacks).
We have extensive knowledge and experience selling and servicing most barbecue and smoker brands.
We are very selective about the brands we sell and many other brands on the market.
Every brand we carry goes thru a rigorous testing process in our indoor grilling kitchen.
This way we become very intimate with the product.
If the brand fails to meet our expectation, does not offer replacement parts, or the management behind these brands lacks customer service or ethical practices, we will not sell this brand in our stores or online.
That’s a PROMISE TO YOU!
Our advantage over the Big Box Stores:
- Knowledgeable barbecue assembly experts (available to areas around our bricks and mortar locations)
- Fast delivery
- Support North American manufactures (Canada & US) unlike those cheaply made imports
- Long lasting, quality BBQ's
- Easy to get replacement parts and related brand accessories
- Supported by in-house experts (certified brand technicians, professional BBQ judges)
- Onsite & Local servicing
- We build long lasting relationships with our clients
- Over 28 years’ experience specializing in only BBQs
- Outdoor Kitchen creation specialist and designers onsite.
Passionate about two things, barbecuing and the people who love it, we have what you need to become a 'backyard hero'. Visit the store or buy online - either way our job will be to make sure your buying experience is an enjoyable one!
*Free FAST Shipping - on all orders over $800.00!
We currently only provide e-commerce shopping to Canadian addresses.
We maintain a very large inventory of product in order to reduce shipping times.
In-stock orders take about 2-12 business days to reach a customer. We will notify you if a particular item is not in-stock or if we feel that the item cannot be delivered within the above specified time frame.
We do not offer delivery of Charcoal or Pellets for orders below $1000.
At this time shipments are made to Canada only. Special provisions apply to shipments to remote areas like the Yukon, NWT, Nunavik and other rural or hard to access areas.
For small packages, we ship via couriers such as Purolator or Canada Post.
Larger items are shipped via a Freight Forwarder. We reserve the right to choose which freightway that carries your shipment. We do not, however, control the shipping companies (freight or courier). Once a shipment is in the hands of the delivery company, we cannot change shipping addresses, we cannot make a delivery happen on a certain day or a specified time( all deliveries are made during regular business hours, weekend and after hours is not offered), and we can only approximate delivery times as we only have the information the delivery company makes available to us. Please understand that our staff would love to have more direct control over shipments so that we could ensure an amazing customer service experience every time.
All freight shipments, unless specifically denoted, are curb-side shipments. All larger shipments, shipped via freight carrier, will require a signature at the time of delivery. If you authorize the shipping company to leave the delivery without a signature, BBQing.com cannot be held responsible for damages or loss that may occur during delivery.
Remote or hard-to-reach areas (example: Nunavik.) may incur additional shipping fees. This applies to Free Shipping and regular shipping orders. If this is the case with your order, a Customer Service representative will contact you promptly to notify you of any additional charges.
It is the customers responsibility to inform us of any problems with delivery at the time of purchase. BBQing.com is not responsible for shipping costs on merchandise not delivered due to a shipping companies inability to deliver to a particular location. Certain circumstances may include but are not limited to: narrow or winding roads, dirt or gravel roads, and vacant establishments. In-home delivery is neither implied nor offered without additional charge, and is not necessarily available even if the customer is willing to pay more for it.For 90 days from the date of delivery, you can always return new, unused, and resalable items in their original packaging for a full refund minus the manufacturer’s 35% restocking fee (Shipping and restocking fees will not be refunded).
We also offer White Glove Service for delivery of certain products. This shipping option allows you to pay for custom delivery services.
If an item is shipped and returned because it is not deliverable due to an incorrect address or if an item has shipped and delivery is refused by the customer, the refund will be less all shipping charges to and from the customer. Orders for larger items that must ship freight require the shipping company to contact the customer prior to delivery. If the product is returned because the freight company could not reach the customer, this will be considered a return, and the order will be subject to our regular return policies.
A tracking number will be emailed to you on the day your order leaves our facility.
Shipping Charges (include Packaging & Insurance)
|Purchase Price||Shipping Cost|
|Less than $200||$15.00|
|Between $200+ and $300||$25.00|
|Between $200+ and $500||$30.00|
|Between $500+ and $799.99||$50.00|
|$800+ and Over||FREE SHIPPING|
For a complete list of our policies please click the links below: